Battery died in DIFC basement parking, who can actually come to the building?

[julioboyd]

My car has been sitting in the basement parking at my office in DIFC and it finally gave up yesterday, just a click when I tried to start it after work. I really don't want to deal with a tow truck or spend half a day at a garage, so a colleague mentioned you can get someone to come to you instead. I'm trying to find a Trusted mobile car battery replacement in DIFC, but I'm not sure how building access works for these guys since the parking has a barrier and security usually asks questions. Has anyone here had a battery swapped at their office building, and do they usually manage the security part themselves or do I need to arrange something in advance? I found a service while googling but I'd rather hear from someone who actually tried it before I book anything.